How it works
One system for
every conversation.
Black answers your phone, replies on every app, books appointments and updates your records, then hands off to your team when it matters. Here's exactly how.
Getting started
Set up once. Works forever.
We build Black around your business, connect your channels, and it starts answering. No tech work on your side.
We learn your business
Your services, hours, prices and how you handle calls. No tech setup on your side.
Connect your channels
Phone, chat, WhatsApp, Instagram, SMS. Plug in whatever you use.
It goes live
Every call and message answered instantly, day, night and weekends.
It keeps improving
We tune it around real conversations so it gets sharper for your business over time.
What it does
Everything a great receptionist does, and more.
Answers the phone
A natural-sounding voice picks up every call, day or night, and never puts a caller on hold forever.
Replies on every app
WhatsApp, Instagram, Messenger, SMS and website chat, all answered in seconds from one place.
Books appointments
Checks your real availability and books straight into your calendar, with reminders so people show up.
Qualifies leads
Asks the right questions, captures contact details, and flags the hot ones so you follow up first.
Updates your CRM
Every conversation logged, every contact saved, every appointment recorded. Nothing slips through.
Hands off to humans
When something needs a person, it passes the conversation to your team with the full context attached.
Watch it work on your business.
In 15 minutes we'll show Black answering a call and booking an appointment, live.